Frequently Asked Questions
Everything you need to know about your Apolis experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental United States. International shipping times vary by location but generally range from 10-15 business days.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please note that personalized or custom-made products are final sale.
How should I care for my Apolis garments?
To ensure longevity, we recommend machine washing on a cold, gentle cycle and hanging to dry. Specific care instructions can be found on the interior label of each garment.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific destination.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment payments through Affirm.
How can I track my package?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your delivery progress in real-time.