Returns & Exchanges
At Apolis, we stand by the quality of our craftsmanship and offer a 30-day window for returns or exchanges on all unworn, unwashed items in their original packaging. We want to ensure you are completely satisfied with your purchase and offer a streamlined process to make your experience effortless.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email or directly from the portal.
Package Your Items
Securely pack your items in the original shipping box or a similar mailer, ensuring all original tags are attached and the return form is included.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number; your refund or exchange will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing